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Use Digital Technologies To Communicate Remotely - Microsoft Outlook 2016

INF1851
978-1-925873-25-2
BSBITU213

This publication has been mapped to the BSBITU213 - Use Digital Technologies To Communicate Remotely competency. It applies to individuals employed in a range of environments who wish to send, receive and manage email communication.

At the completion of this course you should be able to:

  • understand some of the more basic email concepts
  • understand how to use digital communication methods
  • understand how to appropriately send and receive information in the workplace
  • start Microsoft Outlook and navigate its key features
  • create and send email messages
  • receive emails in your Inbox and then work with them
  • competently work with file and item attachments within email messages
  • work with message flags and reminders
  • work effectively with junk email
  • organise and work with mail folders and use quick steps
  • create and use rules to manage your email messages
  • create and work with contacts
  • monitor and manage your contacts within Outlook

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