This unit provides the skills and knowledge required to connect to the internet, securely send and receive emails, search the internet using web browsers and interact securely and in a socially responsible manner with a range of different internet sites. It applies to individuals who use business technology to perform a range of routine tasks in the workplace or home office with limited responsibility.

At the completion of this course you should be able to:

• understand some of the theoretical aspects of the internet
• use Microsoft Edge to access the internet, search for and locate information
• navigate web pages
• understand and conduct effective searches of the internet
• create and use favourites and the Favourites bar
• download and use information from the internet
• print all or part of a web page
• use the internet with a good awareness of security issues
• start Outlook and navigate some of its key features
• create and send email messages
• receive emails in your Inbox and then work with them
• work effectively with junk email
• use online researching resources
• understand and locate consumer information on the web
• conduct an online transaction
• understand and work with some of the more advanced search tools and aids